Frequently Asked Questions

Everything you need to know about MUAGREECE beauty essentials.

What is the standard shipping time for orders?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days within Europe and 7-10 business days for international destinations.

Are your beauty products cruelty-free?

Yes, MUAGREECE is committed to ethical beauty. All of our products and ingredients are 100% cruelty-free and never tested on animals.

What is your return policy for makeup and skincare?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How can I track my order once it has shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

Do you offer professional discounts for makeup artists?

Yes, we have a dedicated MUA Pro Program. Qualified professionals can apply through our website to receive exclusive discounts on our entire collection.